Frequently Asked Questions
Everything you need to know about AWW stone mats — from everyday use and care to storage and support.
Product & Use
How does the AWW stone bath mat work?
AWW stone mats feature a diatomaceous earth stone surface designed to absorb water from wet feet quickly and help moisture dry between uses. Unlike traditional fabric mats, the rigid surface does not hold water in soft fibers, making it easier to keep the area feeling clean and dry.
Do I need to use the included non-slip mat?
Yes. For the best stability, always place the included non-slip pad underneath the stone mat. Use the mat only on a clean, dry, hard and flat surface such as tile, sealed wood or stone. Avoid soft, uneven or unstable flooring.
Can I use the mat immediately after unpacking?
Yes. Place the mat flat on a clean, dry floor with the non-slip pad underneath. Because the mat is designed to fold for storage and shipping, light fold lines may be visible when first unpacked. These usually become less noticeable after the mat has been laid flat and allowed to rest.
Can I use AWW stone mats outside the bathroom?
Yes. Depending on the product, AWW stone mats can also be useful in kitchens, laundry areas, vanities and other indoor spaces where quick-drying surfaces are helpful. Always choose a flat, hard surface and follow the placement instructions for your specific mat.
Care & Maintenance
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Foldable Design & Placement
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Orders, Returns & Support
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Still Have a Question?
We're happy to help with product use, care, or general questions about your AWW mat.